- Open “Settings” → “Profile”.
- In the “Email” row, click “Change” next to your current address.
- Enter the new address in the window that opens and click “Send link”.
- Open the inbox for the new address and find the email from okidoki.
- Click “Confirm email” in the email.
After you request the link, a message explains that a confirmation email will be sent if the address is available. This message does not mean that your email address has changed. Your account keeps its current address until you confirm the new one.
Only one account on okidoki can use a given email address.
Reasons why you may have trouble changing your email:
- The address is already used by another okidoki account. No confirmation email is sent in this case, but you will not see a separate message saying that the address is taken. If you have access to that account, change its email and confirm the new address there. You can then use the previous address in another account. You cannot simply remove an email address without replacing it. If you do not have access to the account, please contact us.
- There is a mistake in the address. Check the email you entered and correct any typos.
- The confirmation email has not arrived. Check your “Spam” folder and make sure you opened the inbox for the new address.
- The confirmation link has expired. It is valid for one hour. To request a new link, repeat the steps above.